Terms of service
Last Updated: August 19, 2026
Welcome to WildHeart Pet Co. These Terms of Service govern your access to and use of our online store and your purchase of products through our website.
By accessing our website, placing an order, or purchasing products from WildHeart Pet Co, you agree to these Terms of Service.
1. About WildHeart Pet Co
WildHeart Pet Co is an online retailer offering household and pet-related products.
Business Name: WildHeart Pet Co
Address: 3225 N Whitman St, Tacoma, WA 98407, United States
Email: v94596976@gmail.com
Phone: +1 253-931-7022
Industry: Household and Pet Products
2. Use of Our Website
You agree to use our website only for lawful purposes.
You may not:
Use our website for fraudulent, unlawful, or unauthorized activities.
Attempt to interfere with the operation, security, or functionality of our website.
Provide false, inaccurate, or misleading information.
Copy, reproduce, distribute, or exploit our website content without authorization.
Attempt to gain unauthorized access to our systems or other customers' information.
Use our website in a manner that could harm WildHeart Pet Co, our customers, or third parties.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, dimensions, specifications, materials, prices, and other information displayed on our website are accurate.
However, minor variations may occur.
Product colors and appearance may vary depending on lighting, photography, manufacturing variations, and your device or screen settings.
Customers should review product specifications, dimensions, compatibility information, care instructions, directions, and applicable warnings before purchasing or using a product.
4. Pet Product Use and Safety
Certain products sold by WildHeart Pet Co may be intended for use by or around pets.
Customers are responsible for selecting products appropriate for their pets and for using products according to applicable product instructions, warnings, and recommendations.
Pets should be supervised when using products where supervision may be appropriate for safety.
WildHeart Pet Co does not guarantee that a particular product will be suitable for every pet, animal, environment, or individual circumstance.
If a product appears damaged, defective, unsafe, or unsuitable for your pet, discontinue use and contact us promptly.
5. Product Availability
All products are subject to availability.
We reserve the right to limit quantities, discontinue products, or refuse an order when necessary.
If a product becomes unavailable after you place an order, we may contact you to offer an alternative, replacement, or refund.
6. Orders and Acceptance
When you place an order, you agree that all information provided is accurate and complete.
Submitting an order does not necessarily mean that WildHeart Pet Co has accepted the order.
We reserve the right to refuse or cancel an order for legitimate reasons, including:
Product availability.
Pricing or listing errors.
Suspected fraudulent or unauthorized transactions.
Incorrect customer or shipping information.
Shipping restrictions.
Other legitimate business or legal reasons.
If an order is canceled after payment has been processed, an appropriate refund will be issued.
7. Pricing
Prices displayed on our website are subject to change without notice.
WildHeart Pet Co reserves the right to correct pricing, promotional, typographical, or technical errors.
If an order has been placed using an incorrect price caused by an error, we may contact you before fulfilling the order.
8. Payment
Payment must be successfully authorized before an order can be processed.
Payments may be processed through third-party payment providers available through our ecommerce platform.
By submitting payment information, you represent that you are authorized to use the applicable payment method.
9. Shipping
Our current shipping options are:
Standard Shipping: $8 — estimated delivery within 3–5 days.
Express Shipping: $15 — estimated delivery within 1–2 days.
Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
10. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.
By purchasing from WildHeart Pet Co, you acknowledge that you have reviewed the applicable return and refund terms.
11. Intellectual Property
All content on the WildHeart Pet Co website, including but not limited to:
Logos.
Brand names.
Product photographs.
Graphics.
Text.
Product descriptions.
Website designs.
Marketing materials.
is owned by or licensed to WildHeart Pet Co and may be protected by applicable intellectual property laws.
You may not reproduce, modify, distribute, publish, or commercially exploit our content without prior written permission.
12. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, ecommerce tools, analytics providers, and other technology services.
Your use of third-party services may be subject to the applicable third party's terms and policies.
WildHeart Pet Co is not responsible for the policies or practices of independent third-party service providers, except to the extent required by applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, WildHeart Pet Co shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of products.
Nothing in these Terms of Service is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time.
Changes become effective when the updated Terms are posted on our website, unless otherwise required by applicable law.
Your continued use of our website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
15. Governing Law
These Terms of Service shall be governed by applicable laws of the State of Washington and applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
16. Contact Information
For questions regarding these Terms of Service, please contact:
WildHeart Pet Co
3225 N Whitman St
Tacoma, WA 98407
United States
Email: v94596976@gmail.com
Phone: +1 253-931-7022